Explore Insights

Charu Jain SVP, Merchandising and Innovation, and Vikram Baskaran, VP of Information Technology, with Alaska Airlines, talk about why being able to offer enhanced customer service at a time when the whole notion of customer service has been completely disrupted by the pandemic is a testament to the strong cultural foundation that existed at Alaska Airlines before COVID-19 arrived.

Far too many organizations are ignoring an impending talent crisis, ready to apply corrective re/upskilling measures to career management problems that could have been prevented with advanced planning.

According to a recent LHH LinkedIn survey, 89% of employees are planning to upskill this year to be better prepared for future roles. Learn how to ask your boss for training and take advantage of professional development opportunities to boost your career growth.

Here's what you need to do to identify and make the most of your transferable skills to allow you to apply your talents, abilities and experience in a new role and/or new field.

In their HBR.org article, Keith Ferrazzi, Mary-Clare Race, and Alex Vincent share 7 strategies for building resilient teams. The pandemic highlighted the need for resilience, requiring leaders to assess team dynamics, address weaknesses, and foster trust, empathy, and self-awareness to help teams adapt and thrive in challenging environments. The article the seven practices to help foster team resiliency and how you can put these strategies into action.

People who embrace lifelong learning and bring a growth mindset to their careers are more likely to take on new challenges and are typically better able to cope with disruption and adapt to change. These attributes will serve them well, enhancing their employability both now, and throughout their journey.

Traditional leadership development can be very effective on its own. However, coaching can take the skills, behaviours and mindsets that form the curriculum in a classroom or group learning experience and turn them into personal, customized solutions that help leaders learn more, more quickly, and retain that knowledge longer.

After experiencing personal loss, Shelly Ibach, President and CEO of Sleep Number, recognized the deeper healing power of sleep, reinforcing the company’s commitment to employee well-being. Sleep Number’s focus on corporate wellness strategies and creating a mentally healthy workplace remains a key aspect of their culture, emphasizing the importance of health and wellness at work.

Take stock of where you are now in your career, conduct a self-assessment to identify skill gaps, and set new goals. By creating a career development plan, you can celebrate your successes and gain the perspective needed to ensure you’re on the right path. This will give you the tools to set career goals, develop a clear plan, and take the necessary steps to achieve career success in the new year.

Asking thoughtful and strategic interview questions can help you stand out and build rapport with interviewers. These questions demonstrate your genuine interest in the role, company, and its culture, showing that you’re a prepared and engaged candidate.

Amid the pandemic, HR leaders have driven HR transformation, reshaping long-standing policies with strategic management and flexible practices to adapt and improve the way organizations manage their employee experience. Learn how these changes are shaping the future of HR.