In the position of Data Retention System Administrator II, you will implement, maintain, and support global system environments across multiple locations and countries. Responsible for configuring server hardware, software, and storage to meet our global business needs. Serve as a senior point of contact for systems support teams, network users, and other business units for technical issues.

Key Responsibilities

• Support and maintain 600+ Windows Servers (2016 and newer) and 120+ SUSE Linux Servers (SLES 12 & 15)

• Perform patching, monitoring, and compliance aligned with SLAs

• Manage and upgrade vCenter 7+ with 40+ ESXi hosts

• Administer Omnissa Horizon VDI pools and Remote Desktop Services (RDS)

• Troubleshoot and resolve complex Tier 3 incidents

• Leverage or develop tools for administration, root cause analysis, and service restoration

• Maintain detailed SOPs to support security and operational standards

• Manage and upgrade DELL EMC Unity storage arrays

• Partner with development, security, and project teams to implement new services

• Build automation scripts and tools to scale system operations

Required Qualifications

• 7+ years supporting Microsoft enterprise technologies (Active Directory, GPO, DHCP, DNS, DFS, file/print services)

• 5+ years administering and troubleshooting SUSE Linux (SLES 12/15) environments

• Strong experience managing VMWare hypervisors (vCenter, ESXi), preferably on Cisco UCS hardware

• Solid experience managing DELL EMC SAN/Unity storage systems

• Scripting expertise with PowerShell

• Experience with Omnissa/VMware Horizon virtual desktop environments

• Ability to perform root cause analysis, backups/restores, log interpretation, and performance tuning

• Strong documentation and communication skills

Preferred Qualifications

• Bachelor's Degree in Computer Science or related field

• Experience developing automation tools and scaling enterprise operations

• Familiarity with ITIL frameworks or ITIL Certification preferred

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance