Associate Operations Coordinator (Remote – Minnesota)
Location: Remote – Minnesota
Employment Type: Contract
Shift: Overnight / Evening
Pay Rate: $22.00 – $25.00 per hour

LHH is seeking a detail-oriented Associate Operations Coordinator for a remote contract opportunity supporting operations and logistics-related activities. This role focuses on executing transactional tasks with a strong emphasis on quality, accuracy, and efficiency while supporting customer and carrier needs.

Training Schedule:

• Monday–Friday, 3:30 PM – 12:00 AM (CT)

  Regular Schedule After Training:



• Friday–Tuesday, 11:30 PM – 8:00 AM (CT)


• Days off: Wednesday and Thursday

  Key Responsibilities

  • Provide shipment information and support customer and carrier requests



• Create and activate orders and shipments


• Build, assign, and manage loads


• Schedule delivery and pickup appointments


• Track and trace shipments and document events in internal systems


• Monitor task boards and assigned email queues to ensure timely responses


• Enter accurate shipment data, events, and invoicing details


• Validate load data to ensure accuracy and compliance with internal and customer standards


• Follow standard operating procedures (SOPs) and escalation processes as needed


• Ensure follow-through on requests to drive customer and carrier satisfaction


• Perform additional duties as assigned based on team or operational needs

  Required Qualifications

  • High school diploma or GED



• Previous customer service experience


• Ability to work evenings and weekends as required


• Strong attention to detail and accuracy

  Preferred Qualifications

  • Bachelor’s degree from an accredited college or university



• Basic proficiency in Microsoft Office (Outlook, Excel, Word)


• Customer service experience in a call center or similar fast-paced environment


• Strong communication, time management, and prioritization skills


• Ability to work effectively in a remote team environment


• Commitment to working in a diverse and inclusive workplace

  Benefits

  Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an Employee Assistance Program (EAP), commuter benefits, and a 401(k) plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by federal, state, or local law; and holiday pay upon meeting eligibility criteria.

  If you are interested in this Associate Operations Coordinator opportunity and meet the qualifications listed above, please apply today for immediate consideration.

  LHH is an Equal Opportunity Employer/Veterans/Disabled.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.lhh.com/us/en/candidate-privacy.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.