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Gateway Agent

Garden City, New York

Contractor

$25.00 - $27.00 per Hour

Job Title: Gateway Agent LHH Recruitment Solutions is seeking a skilled Gateway Agent to join our clients’ Air Gateway team on a temp to hire basis. In this pivotal role, you will manage international shipments, from initial documentation preparation through to final delivery. You'll collaborate closely with internal offices, airlines, and terminal warehouses daily, ensuring operational excellence and compliance with shipment documentation. Your expertise in navigating global logistics processes and fostering positive relationships with stakeholders will be crucial in maintaining smooth shipment flows. If you're ready to contribute your knowledge and drive within a collaborative environment, apply now to join a global logistics leader. Compensation: $25.00 - $27.00 per hour based on experience Benefit offerings include: medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Location: Inwood, NY (3 days at a 3rd party location) and Remote (2 days) Schedule: Tuesday to Saturday, 8:30am – 5pm Duties and Responsibilities:
  • Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
  • Initiate, prepare, process, and assemble all required documentation for air shipments.
  • Process and distribute documentation accurately and timely to carriers, customers, and agents.
  • Utilize industry knowledge and critical thinking to solve challenges internally and externally.
  • Coordinate shipment tasks, including Shipper’s Letter of Instruction (SLI) submission, bills of lading, updates, pre-alerts, tracking, invoicing, etc.
  • Manage shipment data in Navisphere, maintaining data accuracy.
  • Consolidate master records to maintain high data integrity, ensuring accuracy in routing and adherence to INCOterms.
  • Communicate effectively with internal teams, overseas offices, agents, customers, and vendors.
  • Foster positive working relationships among team members.
  • Ensure compliance with C.H. Robinson, local, and global laws, regulations, and procedures.
Qualifications: Required:
  • High school diploma or GED.
  • Minimum 1-3 years of in office experience responding to emails, while providing high level customer service in fast paced environment preferably in the global transportation, retail, or consumer packaged goods industries.
  • Excellent communication, prioritization, and multi-tasking skills.
  • Excellent customer service skills and follow-up to be utilized with customers and the network.
  • Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs.
  • High level of attention to detail.
  • Ability to work in a fast-paced and deadline-driven office environment.
  • Values a diverse and inclusive work environment.
  • Proficient in Microsoft Office Suite of programs advanced in Excel.
Preferred:
  • Associate or bachelor’s degree from an accredited college or university in a related field.
  • 2-4 years of gateway or shipment consolidations experience.
Pay Details: $25.00 to $27.00 per hour Search managed by: Jason Timothy

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
RefUS_EN_27_844845_3064550

Gateway Agent

LHH

1 days ago

$25.00 - $27.00 per Hour

Contractor

Garden City, New York

Apply
Job Title: Gateway Agent LHH Recruitment Solutions is seeking a skilled Gateway Agent to join our clients’ Air Gateway team on a temp to hire basis. In this pivotal role, you will manage international shipments, from initial documentation preparation through to final delivery. You'll collaborate closely with internal offices, airlines, and terminal warehouses daily, ensuring operational excellence and compliance with shipment documentation. Your expertise in navigating global logistics processes and fostering positive relationships with stakeholders will be crucial in maintaining smooth shipment flows. If you're ready to contribute your knowledge and drive within a collaborative environment, apply now to join a global logistics leader. Compensation: $25.00 - $27.00 per hour based on experience Benefit offerings include: medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Location: Inwood, NY (3 days at a 3rd party location) and Remote (2 days) Schedule: Tuesday to Saturday, 8:30am – 5pm Duties and Responsibilities:
  • Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
  • Initiate, prepare, process, and assemble all required documentation for air shipments.
  • Process and distribute documentation accurately and timely to carriers, customers, and agents.
  • Utilize industry knowledge and critical thinking to solve challenges internally and externally.
  • Coordinate shipment tasks, including Shipper’s Letter of Instruction (SLI) submission, bills of lading, updates, pre-alerts, tracking, invoicing, etc.
  • Manage shipment data in Navisphere, maintaining data accuracy.
  • Consolidate master records to maintain high data integrity, ensuring accuracy in routing and adherence to INCOterms.
  • Communicate effectively with internal teams, overseas offices, agents, customers, and vendors.
  • Foster positive working relationships among team members.
  • Ensure compliance with C.H. Robinson, local, and global laws, regulations, and procedures.
Qualifications: Required:
  • High school diploma or GED.
  • Minimum 1-3 years of in office experience responding to emails, while providing high level customer service in fast paced environment preferably in the global transportation, retail, or consumer packaged goods industries.
  • Excellent communication, prioritization, and multi-tasking skills.
  • Excellent customer service skills and follow-up to be utilized with customers and the network.
  • Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs.
  • High level of attention to detail.
  • Ability to work in a fast-paced and deadline-driven office environment.
  • Values a diverse and inclusive work environment.
  • Proficient in Microsoft Office Suite of programs advanced in Excel.
Preferred:
  • Associate or bachelor’s degree from an accredited college or university in a related field.
  • 2-4 years of gateway or shipment consolidations experience.
Pay Details: $25.00 to $27.00 per hour Search managed by: Jason Timothy

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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