The Reconciliation Coordinator is responsible for daily and monthly reconciliation of mortgage-related accounts, including payment clearing, suspense, custodial, and investor accounts. The ideal candidate has a strong background in both mortgage servicing or lending operations and accounting/reconciliation practices. This role requires analytical precision, process ownership, and effective communication across departments.

Key Responsibilities:

• Perform daily, weekly, and monthly reconciliations of various mortgage-related accounts (e.g., P&I, T&I, escrow, payoff, wire clearing, suspense).

• Investigate and resolve discrepancies between internal records and third-party data (e.g., banks, investors, custodians).

• Work closely with servicing, funding, closing, and treasury teams to ensure accurate and timely transaction posting.

• Prepare journal entries, adjustment forms, and reconciliation reports as needed.

• Assist with month-end and year-end close processes, including reconciliation roll-forwards and audit support.

• Document and maintain procedures for reconciliation workflows and escalate unresolved issues in a timely manner.

• Identify process inefficiencies and work with leadership to implement improvements.

• Support compliance with internal controls, regulatory requirements, and audit standards.

Qualifications:

• 2+ years of experience in mortgage lending or servicing, with a focus on accounting, reconciliation, or cash management.

• Strong understanding of mortgage operations, including funding, escrow, payoffs, and investor reporting.

• Advanced Microsoft Excel skills are required (e.g., pivot tables, VLOOKUP/XLOOKUP, nested formulas, conditional formatting, data validation, and basic macros).

• Experience with general ledger systems and financial reporting tools.

• Familiarity with mortgage software platforms such as Encompass, MSP, or equivalent (preferred).

• Detail-oriented with excellent analytical and problem-solving skills.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Education:

• Associate or Bachelor’s degree in Accounting, Finance, or related field (required).

Work Environment:

• Hybrid schedule: [e.g., 3 days remote / 2 days in-office]

• Must have access to a secure, professional remote work environment and reliable internet connection.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance