Appointment Scheduler – Onsite (Knoxville, TN) | $18–$20/hr | Contract-to-Hire

Location: Knoxville, Tennessee
Schedule: Onsite, Monday–Friday
Pay: $18–$20/hr (based on experience)
Employment Type: Contract-to-Hire

About the Role

Our client in Knoxville is seeking a reliable and customer‑focused Appointment Scheduler to join their team onsite. This role is perfect for someone who enjoys working with patients, has strong communication skills, and can manage scheduling with accuracy and professionalism. The Appointment Scheduler will be responsible for coordinating patient appointments, verifying information, and supporting clinic workflow.

Key Responsibilities

• Answer inbound calls and schedule patient appointments

• Verify and update patient information in the system

• Provide exceptional customer service while addressing patient questions

• Coordinate schedules with providers and clinical staff

• Follow office protocols to ensure accurate appointment booking

• Manage appointment reminders, cancellations, and rescheduling

• Support front office operations as needed

Qualifications

• 1+ year of medical scheduling, patient access, or healthcare customer service experience

• Strong verbal communication and phone etiquette

• Experience with EMR/EHR systems is preferred

• Excellent organizational and time‑management skills

• Ability to work onsite in Knoxville, TN

Why This Opportunity?

• Competitive pay ($18–$20/hr)

• Stable, long‑term opportunity with the potential for permanent hire

• Supportive and patient‑focused environment

• Growth potential within a reputable healthcare organization

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.