Customer Service Representative

Are you ready to move beyond just another customer service job and step into a role where your contributions truly matter? If you're passionate about helping people and want to grow in a dynamic, supportive environment—we want to hear from you! As a Customer Service Representative, you'll be the friendly voice and problem-solver for our valued clients. From handling billing inquiries to coordinating shipments and warranty replacements, you'll play a key role in delivering exceptional service and building lasting relationships.

The job duties include:

- Serve as a client contact for current customers.

- Research and react to customer questions and complaints, while offering solutions.

- Resolve product or service problems by finding the cause and selecting the best solution to solve the issue.

- Process customer orders and enter them into the company’s software for fulfillment.

Qualifications:

- 1+ years of customer service call center experience, along with a stable work history.

- Familiar with Microsoft Outlook, Word and Excel.

- A customer focused personality, with a desire to help other people.

- An ongoing desire to learn more, while accepting constructive criticism in order to become better.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.