LHH Recruitment Solutions is seeking a HYBRID Junior Applications Engineer in Nashville, TN to support the implementation, configuration, and ongoing success of our products and business applications.

Title: Application Engineer
Type: Permanent/Direct Hire
Location: Nashville, TN
Schedule: Monday - Friday; Flexible start and end times; HYBRID flexibility

Compensation will vary upon experience:

• Entry: $60,000 - $70,000 annual

• Mid: $75,000 - $85,000 annual

Key Responsibilities

• Provide first-level technical support for application functionality, troubleshooting, and issue resolution

• Respond to questions via ticketing system, email, phone, or virtual meetings

• Reproduce issues, collect logs/details, and escalate to senior engineers as needed

• Track work clearly and consistently in the ticketing system (status, next steps, outcomes)

• Assist with application setup, user access, and environment configuration

• Support product/application implementations, upgrades, and feature rollouts

• Validate configurations and test changes prior to deployment

• Help maintain stable performance by following established standards and procedures

• Gather and clarify user/customer needs and translate into actionable requirements

• Support solution design by mapping workflows and identifying gaps or risks

• Collaborate with product, engineering, and QA teams to deliver practical outcomes

• Create and update user guides, how-to articles, and troubleshooting documentation

• Maintain internal knowledge base content (FAQs, workflows, best practices)

• Assist with training materials and basic end-user enablement sessions

• Document common issues and propose improvements to reduce repeat tickets

• Identify recurring problems and recommend process or system improvements

• Contribute to small enhancements, automation efforts, or reporting as skills grow

• Stay current on product updates, tools, and foundational technologies used by the team

Qualifications

• 0–2+ years of experience in application support, technical support, systems, or engineering internship/co-op

• Strong troubleshooting mindset and ability to learn new software quickly

• Clear communication skills (can explain technical concepts to non-technical users)

• Comfortable working with ticketing tools and documenting work thoroughly

• Basic understanding of software/app lifecycle concepts (testing, releases, change control)

• Exposure to SQL basics, APIs, integrations, or scripting is helpful

• Familiarity with cloud platforms

• Understanding of monitoring/logging concepts and basic diagnostic tools

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.