Customer Service Representative in Pleasanton, CA
Pleasanton, California
Contractor
$24.00 - $28.00 per Hour
LHH partnered with a local company to recruit for a Customer Service Representative in Pleasanton, CA.
Customer Service Representative Location: Pleasanton, CA (Fully Onsite) Compensation: $24 to $28/hour Depending on experience Duration: April – December 2025 (Temporary, covering a leave)
Process members’ Vacation and Annuity benefits in accordance with plan documents.
Provide excellent customer service in person and over the phone.
Communicate benefit policies, regulations, and eligibility requirements to members.
Review and process applications, documents, and Social Security corrections.
Handle legal inquiries, including QDROs and liens.
Collaborate with internal teams to ensure smooth administration of benefits.
What We’re Looking For:
2+ years of experience in an employee benefits environment.
Bilingual in Spanish (required)
Strong organizational and communication skills.
Proficiency in MS Office Suite (Outlook, Excel, Word) and related systems.
Ability to multi-task, prioritize, and meet deadlines in a fast-paced setting.
Self-motivated with the ability to work independently.
Strong attention to detail and analytical skills.
Discretion and ability to handle confidential information professionally.
Excellent interpersonal skills to interact with employees, members, and departments.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Customer Service Representative in Pleasanton, CA
LHH
2 days ago
$24.00 - $28.00 per Hour
Contractor
Pleasanton, California
LHH partnered with a local company to recruit for a Customer Service Representative in Pleasanton, CA.
Customer Service Representative Location: Pleasanton, CA (Fully Onsite) Compensation: $24 to $28/hour Depending on experience Duration: April – December 2025 (Temporary, covering a leave)
Process members’ Vacation and Annuity benefits in accordance with plan documents.
Provide excellent customer service in person and over the phone.
Communicate benefit policies, regulations, and eligibility requirements to members.
Review and process applications, documents, and Social Security corrections.
Handle legal inquiries, including QDROs and liens.
Collaborate with internal teams to ensure smooth administration of benefits.
What We’re Looking For:
2+ years of experience in an employee benefits environment.
Bilingual in Spanish (required)
Strong organizational and communication skills.
Proficiency in MS Office Suite (Outlook, Excel, Word) and related systems.
Ability to multi-task, prioritize, and meet deadlines in a fast-paced setting.
Self-motivated with the ability to work independently.
Strong attention to detail and analytical skills.
Discretion and ability to handle confidential information professionally.
Excellent interpersonal skills to interact with employees, members, and departments.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance