Bilingual Customer Service Specialist
San Diego, California
Contract/Temp to Hire
$20.00 - $22.00 per Hour
Are you fluent in both English and Spanish, with a passion for helping others? LHH is seeking a talented Bilingual Customer Service Specialist to join a financial services company located in La Mesa. In this role, you will be the primary point of contact for our diverse customer base, providing top-notch support and assistance in both languages.
Come work for an organization that values trust, dedication and accountability! If you want a new exciting job opportunity with opportunity for advancement, then please apply now.
Responsibilities:
Handle customer inquiries and issues via phone, email, and chat, ensuring timely and accurate resolution
Assist customers in navigating our products/services, troubleshooting problems, and providing relevant information
Deliver exceptional service while maintaining professionalism and empathy in all interactions
Collaborate with internal teams to address customer needs and improve processes
Document customer interactions and feedback to identify trends and areas for improvement
Stay up-to-date on product knowledge, policies, and procedures to provide accurate information to customers
Uphold company values and contribute to a positive team environment
Requirements:
Bilingual in Spanish and English
Intermediate knowledge of MS Office Suite
Excellent communication and interpersonal skills
Customer-focused attitude with a desire to exceed expectations
Previous customer service experience preferred
Working Hours:
Monday-Friday
40 hours per week
8:00am-5:00pm or 7:00am-4:00pm PST
Details:
Onsite
Contract-to-hire role
Located in La Mesa, San Diego
Compensation $20.00-$22.00 per hour DOE
If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible. If you are curious what else is available, please review the LHH website
Pay Details: $20.00 to $22.00 per hour Search managed by: Ciara NortonBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Bilingual Customer Service Specialist
LHH
6 days ago
$20.00 - $22.00 per Hour
Contract/Temp to Hire
San Diego, California
Are you fluent in both English and Spanish, with a passion for helping others? LHH is seeking a talented Bilingual Customer Service Specialist to join a financial services company located in La Mesa. In this role, you will be the primary point of contact for our diverse customer base, providing top-notch support and assistance in both languages.
Come work for an organization that values trust, dedication and accountability! If you want a new exciting job opportunity with opportunity for advancement, then please apply now.
Responsibilities:
Handle customer inquiries and issues via phone, email, and chat, ensuring timely and accurate resolution
Assist customers in navigating our products/services, troubleshooting problems, and providing relevant information
Deliver exceptional service while maintaining professionalism and empathy in all interactions
Collaborate with internal teams to address customer needs and improve processes
Document customer interactions and feedback to identify trends and areas for improvement
Stay up-to-date on product knowledge, policies, and procedures to provide accurate information to customers
Uphold company values and contribute to a positive team environment
Requirements:
Bilingual in Spanish and English
Intermediate knowledge of MS Office Suite
Excellent communication and interpersonal skills
Customer-focused attitude with a desire to exceed expectations
Previous customer service experience preferred
Working Hours:
Monday-Friday
40 hours per week
8:00am-5:00pm or 7:00am-4:00pm PST
Details:
Onsite
Contract-to-hire role
Located in La Mesa, San Diego
Compensation $20.00-$22.00 per hour DOE
If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible. If you are curious what else is available, please review the LHH website
Pay Details: $20.00 to $22.00 per hour Search managed by: Ciara NortonBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.