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Customer Relations Representative

San Diego, California

Contract to hire

$24.00 - $28.00 per Hour


Customer Relations Representative

Location: Kearny Mesa, CA



LHH Recruitment Solutions is seeking a dedicated and customer-focused Customer Relations Representative to join our team in Kearny Mesa. In this role, you will play a vital part in delivering exceptional customer service by handling a high volume of inbound and outbound calls in a fast-paced call center environment. We are looking for someone who thrives under pressure, is an excellent communicator, and has a passion for helping customers.



If you're passionate about providing excellent customer service and thrive in a dynamic environment, we’d love to hear from you! Apply today to join our team.



Key Responsibilities:



  • Handle a high volume of incoming and outgoing calls, addressing customer inquiries, concerns, and requests promptly and professionally


  • Provide accurate information about products and services while maintaining a positive and empathetic attitude.


  • Resolve customer issues effectively by identifying solutions and escalating complex cases when necessary


  • Document customer interactions and maintain detailed records in the system


  • Collaborate with team members to ensure seamless customer support



Qualifications:



  • Previous call center or customer service experience required


  • Strong verbal and written communication skills


  • Ability to multitask and manage time efficiently


  • Problem-solving skills with a focus on customer satisfaction


  • Proficiency in basic computer applications


  • Microsoft Office Suite



Working Hours:



  • Full-time


  • Onsite


  • Monday- Friday


  • 9:00am-6:00pm PST



Details:



  • Located in Kearny Mesa, San Diego


  • 6-12 month contract role with possibility to be extended


  • Compensation: $24.00- $28.00 per hour DOE



If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible!

Pay Details: $24.00 to $28.00 per hour Search managed by: Ciara Norton

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
RefUS_EN_27_814423_3079414

Customer Relations Representative

LHH

2 days ago

$24.00 - $28.00 per Hour

Contract to hire

San Diego, California


Customer Relations Representative

Location: Kearny Mesa, CA



LHH Recruitment Solutions is seeking a dedicated and customer-focused Customer Relations Representative to join our team in Kearny Mesa. In this role, you will play a vital part in delivering exceptional customer service by handling a high volume of inbound and outbound calls in a fast-paced call center environment. We are looking for someone who thrives under pressure, is an excellent communicator, and has a passion for helping customers.



If you're passionate about providing excellent customer service and thrive in a dynamic environment, we’d love to hear from you! Apply today to join our team.



Key Responsibilities:



  • Handle a high volume of incoming and outgoing calls, addressing customer inquiries, concerns, and requests promptly and professionally


  • Provide accurate information about products and services while maintaining a positive and empathetic attitude.


  • Resolve customer issues effectively by identifying solutions and escalating complex cases when necessary


  • Document customer interactions and maintain detailed records in the system


  • Collaborate with team members to ensure seamless customer support



Qualifications:



  • Previous call center or customer service experience required


  • Strong verbal and written communication skills


  • Ability to multitask and manage time efficiently


  • Problem-solving skills with a focus on customer satisfaction


  • Proficiency in basic computer applications


  • Microsoft Office Suite



Working Hours:



  • Full-time


  • Onsite


  • Monday- Friday


  • 9:00am-6:00pm PST



Details:



  • Located in Kearny Mesa, San Diego


  • 6-12 month contract role with possibility to be extended


  • Compensation: $24.00- $28.00 per hour DOE



If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible!

Pay Details: $24.00 to $28.00 per hour Search managed by: Ciara Norton

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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