Customer Service Representative

LHH Recruitment Solutions is working with a company near South Scottsdale who is looking for a customer service/call center representative to join their team. This role is fully onsite, but offers a flexible start time between 6am-8am. The hourly rate is up to 22/hr.

This is a fully onsite role supporting a high-volume inbound call environment, where you will assist customers with inquiries, provide solutions, and deliver an exceptional service experience. While the role is primarily phone-based, some written communication via email will also be required.

Key Responsibilities:

• Handle a high volume of inbound customer calls in a professional and efficient manner

• Provide accurate information, resolve issues, and ensure customer satisfaction

• Document all customer interactions in the system with a high level of detail and accuracy

• Respond to customer inquiries via email as needed

• Troubleshoot and de-escalate customer concerns with a solution-oriented approach

• Maintain knowledge of company products, services, and policies

• Meet or exceed performance metrics including call quality, productivity, and attendance

Qualifications:

• Previous call center or high-volume customer service experience preferred

• Strong verbal and written communication skills

• Ability to multitask and navigate multiple systems simultaneously

• Detail-oriented with strong data entry accuracy

• Professional demeanor with strong problem-solving skills

• Comfortable working in a fast-paced, structured environment

• Reliable attendance and punctuality

If you are interested, please apply now!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.